26.
E-Service: 24 Ways to Keep Your Customers -- When the Competition Is Just a Click Away
by Zemke, Ron, Connellan, Tom
ISBN: 9780814406069
List Price: $25.00
27.
28.
Delivering Knock Your Socks Off Service
by Anderson, Kristin, Zemke, Ron
ISBN: 9780814407653
List Price: $18.95
29.
Wahnsinnsverkauf. Methoden, die Ihre Kunden aus den Socken hauen.
by Ron Zemke, Jeffrey Gitomer
ISBN: 9783593364179
OUT OF STOCK
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What Works at Work Lessons FR - George Dixon - Hardcover
by Dixon, George, Zemke, Ron
ISBN: 9780943210056
List Price: $39.95
32.
Service Recovery: Fixing Broken Customers - Ron Zemke - Paperback
by Zemke, Ron
ISBN: 9781563270970
List Price: $12.95
34.
Computer Literacy Needs Assessment: A Trainer's Guide
by Zemke, Ron
ISBN: 9780201091229
List Price: $29.95
35.
Taking Care of Business: 101 Ways to Keep Your Customers Coming Back (Without Whining, Grove...
by Zemke, Ron, Schaaf, Dick
ISBN: 9780943210070
List Price: $14.97
38.
Stressless Selling: A Guide for Men and Women in Sales - Frances M. Stern - Paperback
by Stern, Frances M., Zemke, Ron
ISBN: 9780138527310
List Price: $7.95
OUT OF STOCK
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Stressless Selling: A Guide for Men and Women in Sales - Frances M. Stern - Hardcover
by Stern, Frances M., Zemke, Ron
ISBN: 9780138527495
List Price: $16.95
OUT OF STOCK
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Designing and Delivering Cost-Effective Training: And Measuring the Results - Jack Gordon - ...
by Gordon, Jack, Zemke, Ron, J...
ISBN: 9780943210049
List Price: $68.95
41.
Sustaining Knock Your Socks Off Service
by Zemke, Ron, Connellan, Thom...
ISBN: 9780814451595
List Price: $22.95
42.
Service Recovery: Fixing Broken Customers (Management Master Series)
by Ron Zemke
ISBN: 9781563271502
OUT OF STOCK
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Knock Your Socks off Service Manager Version : Manager Version
by Zemke, Ron
ISBN: 9780925652362
List Price: $7.50
OUT OF STOCK
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Delivering Knock Your Socks Off Service
by Zemke, Ron, Williamson, Bob...
ISBN: 9780761213390
List Price: $159.00
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E-Service: Twenty-Four Ways to Keep Your Customers When the Competition Is Just a Click Away
by Ron Zemke, Thomas K. Connellan
ISBN: 9780814424636
OUT OF STOCK
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Umwerfender Service. Die Bibel für den direkten Kundenkontakt.
by Ron Zemke, Kristin Anderson
ISBN: 9783593351230